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Privacy Policy 

1. WHAT IS PERSONAL DATA?

Your personal data (personal identification details) are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.

We may collect the following information:

  • Name
  • Contact information including email address and mobile contact number
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers
  • We collect information about you when you:
  • visit the site.
  • register an account on the site.
  • buy, or attempt to buy, products or services on the site.
  • take part in promotions, competitions, customer surveys, and questionnaires.
  • contact customer services in any way.
 

Depending on how you use our services the types of information we collect may include:

  • Your name
  • Your email address
  • Your password
  • Your location
  • Your billing address(es)
  • Your shipping address(es) or the stores(s) where you opt to collect orders
  • Your phone number(s)
  • Whether or not you agree to marketing emails
  • Details about 3rd parties that you share with us such as the name, address, and telephone number of someone you send an order to
  • Information about how you use the site – like which pages you visit
  • Information about what you order and when and how you order.

  • Note: we do not store your payment details.

    The website may contain links to other sites which are outside of our control and not covered by this Privacy Policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.

 

2. How and why we use your personal data

Collecting your personal information helps us to better understand what you need from us. We only collect the information necessary for us to provide you with our services. We use your information

  • to manage and improve the site.
  • personalize and provide our services to you
  • administer and operate your account.
  • process your orders
  • and tell you about important changes to the site and our services.
  • Understand your shopping behavior to develop and improve our products and services
  • and manage promotions, competitions, customer surveys, and questionnaires.
 

3. COOKIES

We or our authorized service providers and advertising partners may from time to time use “cookies” or other features to allow us or third parties to collect or share information in connection with your use of our Services or Platform. These features help us improve our Platform and the Services we offer, help us offer new services and features, and/or enable us and our advertising partners to serve more relevant content to you, including through remarketing.

“Cookies” are identifiers that are stored on your computer or mobile device that record data about the computer or mobile device, how and when the Services or Platform are used or visited, by how many people and other activity within our Platform.

We may link cookie information to personal data. Cookies also link to information regarding what items you have selected for purchase and web pages you have viewed. This information is used to keep track of your shopping cart, to deliver content specific to your interests, to enable our third party advertising partners to serve advertisements on sites across the internet, and to conduct data analysis and to monitor usage of the Services.

 

4. How do we protect and retain customer information

We implement a variety of security measures and strive to ensure the security of your personal data on our systems. User personal data is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. However, there can inevitably be no guarantee of absolute security.

We will retain personal data in accordance with the Privacy Laws and/or other applicable laws. That is, we will destroy or anonymize your personal data when we have reasonably determined that

(i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data;

(ii) retention is no longer necessary for any legal or business purposes; and

(iii) no other legitimate interests warrant further retention of such personal data. If you cease using the Platform, or your permission to use the Platform and/or the Services is terminated or withdrawn, we may continue storing, using and/or disclosing your personal data in accordance with this Privacy Policy and our obligations under the Privacy Laws. Subject to applicable law, we may securely dispose of your personal data without prior notice to you.